Zenva Platform Policies
Clear, transparent terms governing your use of our agency-grade digital assets, instant deployment workflows, and secure transaction processes.
Usage and Licensing
These terms govern all digital products acquired through our marketplace. Every asset is rigorously tested and delivered instantly upon payment confirmation.
Individual License
Data Protection
Grants a non-exclusive, perpetual license to use the template for individual personal or professional projects. Redistribution or resale of raw source files is strictly prohibited.
We collect only the essential information required to deliver instant downloads and secure purchases. Your payment data is processed through encrypted, industry-standard gateways.
Commercial License
Asset Delivery
Permits agency deployment and client work. You may modify assets to deliver final, flattened designs, but cannot package templates into competing digital products.
All download links remain active indefinitely in your customer portal. We do not track template usage metrics once files are deployed to your local environment.
Instant-Download Policy
All sales are final once download links are generated. We offer replacements or store credit only if a file is proven to be corrupted or technically defective.
Digital Return Terms
Technical Support
Because our digital assets are delivered instantly and cannot be physically returned, we enforce a strict refund policy to protect our creators.
If you experience compatibility issues with Excel, Google Sheets, or Notion, our support team will resolve the technical error within twenty-four hours.